Legal
Grievance officer (India)
Last updated: 23 October 2026
Under India's Consumer Protection (E-Commerce) Rules, 2020, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023:
Grievance officer: Capt. Anirvan Chakravarti
Designation: Founder and Grievance Officer
Email: hello@nitimethod.com
Phone and WhatsApp: +91 99033 06452 (2 pm to 9 pm India time)
Post: 15, Karunanidhi 2nd Street, Varadapuram, Kotturpuram, Chennai 600085, Tamil Nadu, India
We acknowledge every complaint within 48 hours and resolve it within one month of receiving it. You can also complain to the Data Protection Board of India once it accepts complaints.